The Administrative Office of the Royal University of Phnom Penh (RUPP) plays a vital role in supporting the university’s academic and operational excellence. It serves as the central unit responsible for coordinating administrative processes, managing information flow, facilitating communication between departments, and ensuring that university policies are implemented effectively. Through efficient administrative services and professional support, the office contributes to creating a smooth, transparent, and student-centered working environment that upholds the university’s standards of quality, integrity, and public responsibility.

• Ensure timely and accurate administrative services to support students, faculty, and staff across all departments.

• Strengthen internal coordination by improving communication channels and workflow processes within the university.

• Promote transparency and accountability through proper documentation, effective record management, and compliance with university policies.

• Enhance service quality by adopting modern administrative tools, digital systems, and efficient service standards.

• Support academic programs and university operations by providing reliable administrative assistance during registration, examinations, events, and official activities.

• Develop staff capacity through continuous training and professional development to improve performance and service delivery.

• Improve student experience by providing accessible, responsive, and student-friendly administrative support.

• Contribute to institutional development by participating in planning, monitoring, and evaluating administrative procedures and improvements.

To become a model of excellence in university administration by providing timely, transparent, and innovative administrative services that support RUPP’s mission in education, research, and community development.

• Provide Efficient Administrative Services: Deliver accurate and reliable administrative support to students, faculty, and staff to ensure smooth daily operations.
• Promote Transparency and Accountability: Uphold ethical standards and strengthen trust through clear procedures, effective record-keeping, and responsible management of university resources.
• Enhance Communication and Coordination: Facilitate effective communication among academic departments, offices, and external partners to improve collaboration and service quality.
• Support Academic and Institutional Goals: Align administrative processes with the university’s strategic goals to foster a conducive environment for learning, innovation, and community engagement.
• Encourage Continuous Improvement: Develop a culture of professionalism, efficiency, and continuous development by modernizing administrative systems and strengthening staff capacity.